Protecting your private information is our priority. This Statement of Privacy applies to
https://Dluxcleaning.net, and DLux Cleaning LLC and governs data collection and usage. For the
include https://Dluxcleaning.net, DLuxclean, DLux Cleaning LLC, https://DLux-Cleaning.com and
www.DLux.Cleaning, DLuxcleaningservice.com. The DLuxclean website is a Residential Cleaning business
site. By using the DLuxclean website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, DLuxclean may collect
personally identifiable information, such as your:
If you purchase DLuxclean’s products and services, we collect billing and credit card information.
This information is used to complete the purchase transaction and kept on file to cover any and all extra costs not collected at time of service. We offer a 24 hour Guarantee. Notify us within 24 hours and we will come back and make it right. There are absolutely No Refunds once service is complete.
DLuxclean may also collect anonymous demographic information, which is not unique to you, such
Please keep in mind that if you directly disclose personally identifiable information or personally
sensitive data through DLuxclean’s public message boards, this information may be collected and
used by others.
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use
certain products or services. These may include: (a) registering for an account; (b) entering a
sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers
from selected third parties; (d) sending us an email message; (e) submitting your credit card or
other payment information when ordering and purchasing products and services. To wit, we will
use your information for, but not limited to, communicating with you in relation to services and/or
products you have requested from us. We also may gather additional personal or non-personal
information in the future.
Use of your Personal Information
DLuxclean collects and uses your personal information to operate and deliver the services you
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
DLuxclean may also use your personally identifiable information to inform you of other products or
services available from DLuxclean and its affiliates.
Sharing Information with Third Parties
DLuxclean does not sell, rent or lease its customer lists to third parties.
DLuxclean may, from time to time, contact you on behalf of external business partners about a
particular offering that may be of interest to you. In those cases, your unique personally identifiable
information (e-mail, name, address, telephone number) is not transferred to the third party.
DLuxclean may share data with trusted partners to help perform statistical analysis, send you email
or postal mail, provide customer support, or arrange for deliveries. All such third parties are
prohibited from using your personal information except to provide these services to DLuxclean,
and they are required to maintain the confidentiality of your information.
DLuxclean may disclose your personal information, without notice, if required to do so by law or
in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on DLuxclean or the site; (b) protect and defend the rights or
property of DLuxclean; and/or (c) act under exigent circumstances to protect the personal safety
of users of DLuxclean, or the public.
Tracking User Behavior
DLuxclean may keep track of the websites and pages our users visit within DLuxclean, in order to
determine what DLuxclean services are the most popular. This data is used to deliver customized
content and advertising within DLuxclean to customers whose behavior indicates that they are
interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by
DLuxclean. This information can include: your IP address, browser type, domain names, access
times and referring website addresses. This information is used for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding use of the DLuxclean
The DLuxclean website may use “cookies” to help you personalize your online experience. A
cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be
used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,
and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize DLuxclean pages, or register with DLuxclean site or services, a cookie
helps DLuxclean to recall your specific information on subsequent visits. This simplifies the process
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of recording your personal information, such as billing addresses, shipping addresses, and so on.
When you return to the same DLuxclean website, the information you previously provided can be
retrieved, so you can easily use the DLuxclean features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
DLuxclean services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the
content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally
Security of your Personal Information
DLuxclean secures your personal information from unauthorized access, use, or disclosure.
DLuxclean uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if
- SSL Protocol
- godaddy, Facebook, Twitter,Google, Instagram
- square up
- Cash App
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
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it is necessary to:
Children Under Thirteen
DLuxclean does not knowingly collect personally identifiable information from children under the
age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.
From time to time, DLuxclean may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
If you would like to stop receiving marketing or promotional communications via email from
DLuxclean, you may opt out of such communications by Replying STOP or Clicking Unsubscribe.
Changes to this Statement
about significant changes in the way we treat personal information by sending a notice to the
primary email address specified in your account, by placing a prominent notice on our website,
and/or by updating any privacy information. Your continued use of the website and/or Services
available after such modifications will constitute your: (a) acknowledgment of the modified Privacy
Policy; and (b) agreement to abide and be bound by that Policy.
• Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal
law, provide a good or service requested by you, or reasonably anticipated within the
context of our ongoing business relationship with you, or otherwise perform a contract
between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right
of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
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DLuxclean welcomes your questions or comments regarding this Statement of Privacy. If you
believe that DLuxclean has not adhered to this Statement, please contact DLuxclean at:
DLux Cleaning LLC
203 W. Strathmore
Pontiac, Michigan 48340
Effective as of December 29, 2021